AIB introduces card transaction blocking to end gambling addiction

AIB has introduced a voluntary blocking feature for transactions on debit and credit cards that are classified as gambling-related.

The feature is aimed at helping those with gambling problems avoid causing financial harm to themselves and their families.

EBS, which is part of the AIB group, also offers the service.

The banks say they will place the block on request from customers and it can be applied to both personal and business cards.

AIB retail banking managing director Geraldine Casey, said:

We recognise that when gambling becomes harmful, it can impact not only the person involved, but also their families and friends. It can damage relationships, finances, employment and mental health. The financial services industry has a role to play in supporting customers through any gambling difficulties and it is important that AIB does all it can to help them stop harm. That is why we are providing additional support to customers who want to take steps to protect themselves from problem gambling.

Oisin McConville, a former Armagh footballer who overcame a gambling addiction, welcomed the bank’s move. He also urged people with gambling problems to take advantage of the support available, including on gamblingcare.ie, where he works. He said:

I would like to reassure people that recovery is possible, that there is life after gambling addiction and that help is available to anyone who needs it.

AIB said those around someone with a suspected gambling problem should be aware of the signs that their gambling is becoming dangerous.

These include late or unpaid bills, hiding or lying about gambling, continuing to gamble even after significant financial losses, and gambling to earn money to cover mounting living expenses or bills.

It is estimated that over 130,000 people in Ireland suffer from gambling addiction.