Yango launches safety talk series …to enhance well-being of passengers, partner drivers

One of the leading ride-hailing services in Africa and part of a global tech company, Yango, has reaffirmed its commitment to ensuring the safety of passengers and partner drivers in Ghana.

The service recently announced new and improved safety features which include the passenger photo check and route monitoring features.

This has been followed up with the launch of the ‘Yango Safety Talk Series’ – a multi-audience tour highlighting Yango’s safety features for both passengers and partner drivers.

The year-long activity kicked off on May 23 at the University of Ghana during the Idea to Impact event put together by the Students Representative Council, Springboard Roadshow and the Mastercard Foundation.

During his presentation, Mr Eric Komla Kwakuyi, Regional Security and Safety Manager, Yango, highlighted the company’s existing safety features for drivers, which include the display of passenger ratings, identity photo checks in special cases, display of alert zones and non-penalty configuration for drivers to be able to skip orders to the alert zones and display of point B for drivers in alert zones as well as passenger profile picture.

He also explained the new and improved safety features for passengers which include route monitoring, rating form to evaluate trips, display of driver rating, safety centre (this houses the share route, ambulance and police, trusted contacts and emergency situation buttons).

“Yango understands the importance of safety for all partner drivers and passengers, and we are constantly working to enhance our safety measures to provide a secure and reliable service. By introducing new safety features and investing in driver training programmes, we aim to set a new standard for safety in the ride-hailing industry,” he said.

“The Yango Talk Series is an initiative that the company aims to use as education on safety for drivers, passengers and all stakeholders. Knowledge is power and ensuring that people know about the safety features is the first step in ensuring that they are safe,” Mr Kwakuyi said.

Yango’s participation in the University of Ghana’s SRC week celebrations was well-received by attendees who appreciated its commitment to prioritising safety. Students and faculty members had the opportunity to engage with Yango representatives and learn more about the company’s safety initiatives.

Over 400 students benefitted from the maiden session conducted by Eric Komla Kwakuyi, Regional Security & Safety Manager, Yango, who underscored the company’s commitment to safety.

BY TIMES REPORTER